{"id":166113,"date":"2026-04-18T21:02:05","date_gmt":"2026-04-18T13:02:05","guid":{"rendered":"https:\/\/www.gocpmall.com\/?p=166113"},"modified":"2026-04-18T21:02:05","modified_gmt":"2026-04-18T13:02:05","slug":"number-of-insurance-related-complaints-up-by-a-third","status":"publish","type":"post","link":"https:\/\/www.gocpmall.com\/?p=166113","title":{"rendered":"Number of insurance-related complaints up by a third"},"content":{"rendered":"<p><img decoding=\"async\" src=\"https:\/\/newsstatic.rthk.hk\/images\/mfile_1851039_1_M_20260414152445.jpg\" alt=\"news image\"><br \/>The Insurance Complaints Bureau (ICB) on Tuesday said it received 857 new complaint cases in 2025, an increase of 32.7 percent from the year before.<\/p>\n<p>Almost half of the cases completed involved medical-related policies, while around a fifth involved travel.<\/p>\n<p>The bureau said 124 complainants received HK$13.6 million between them in compensation&#8230;<br \/><a href=\"https:\/\/news.rthk.hk\/rthk\/en\/component\/k2\/1851039-20260414.htm\" class=\"button purchase\" rel=\"nofollow noopener\">&#38405;&#35835;&#26356;&#22810;&#65288;Read More&#65289;<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Insurance Complaints Bureau (ICB) on Tuesday said i [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[24],"tags":[],"class_list":["post-166113","post","type-post","status-publish","format-standard","hentry","category-localnews"],"_links":{"self":[{"href":"https:\/\/www.gocpmall.com\/index.php?rest_route=\/wp\/v2\/posts\/166113","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.gocpmall.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.gocpmall.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.gocpmall.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.gocpmall.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=166113"}],"version-history":[{"count":0,"href":"https:\/\/www.gocpmall.com\/index.php?rest_route=\/wp\/v2\/posts\/166113\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.gocpmall.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=166113"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.gocpmall.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=166113"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.gocpmall.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=166113"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}